FAQ's
- Why do I keep getting goal reminders?
- Why aren't my employee's goals showing up on the assessment so that I can evaluate them?
- I can't log in; why won't my password work?
- Why is it so difficult to set up my password?
- I just got locked out? How do I get access back into TandemPerform?
- Where does the Manager find previous self, 360 or annual assessments for employees?
- Can I simply 'reply' to the automated goal reminder to capture my status update?
- How do I save my work?
- Where do I find my self-assessment?
- Why did I receive a Timeout Warning?
- When adding goal details, what boxes do I check on the Relevant tab?
- What do I need to print for HR?
- How do I print the pdf of my employee's self assessment?
- We don't use electronic signature. How do I get signatures on the assessment?
- How do I make changes to an assessment that has been submitted?
- Why do I have an assessment for an employee who no longer works for me?
- Why do I keep getting reminder emails for an assessment I completed?
- Why does the printout look different from the text formatted online?
- How do I update my Goals?
- Why can't I see the entire name of my goal under the My Goals tab?
- How do I set goals for Employees with two jobs?
- How do I share my goals with my supervisor, peer or other stakeholder?
- How do I set up goal reminders?
- Why am I receiving emails that indicate staff want feedback on goals?
- How does a supervisor access the details of an employee's goals?
- I have an employee who has transferred from another department. How do I get access to his goals?
- Do I need to "base" a goal on a previous assessment?
- How do I cancel a goal?
- When I review last year's goals, where are the goal updates?
- Do goals carry over from year to year?